In today’s dynamic property management landscape, having a tailored solution that addresses your unique business needs is essential for success. A custom property management system offers numerous benefits, including improved efficiency, enhanced tenant experience, and streamlined operations. 

Our article explores ways a property management system be customised to match your unique business requirements, providing a flexible and effective method of streamlining your property management operations.

Types of Property management systems (PMS)
Property Management System Types: A Comparison Chart
How to make Property Management System Be Customised
Diagram: Custom Property Management System Development Process
Frequently Asked Questions
Types of Property management systems (PMS)

Property management systems (PMS) come in various types and cater to different property management needs. You can choose the system that best meets your company’s needs by comprehending how these systems differ.

Here are the main types of property management systems:

Desktop-Based Property Management Systems: Installed on a local computer, these systems offer data security and offline access but may have limited scalability and lack remote access capabilities.
Cloud-Based Property Management Systems: Hosted on remote servers, these systems provide easy scalability, remote access, and automatic updates, but may raise data security concerns and require a stable internet connection.
Custom Property Management Systems: Tailor-made to suit specific business needs, these systems can be either desktop-based or cloud-based, offering customized features, seamless integration, and a competitive edge, but may involve higher initial costs and longer development time.
Property Management System Types: A Comparison Chart
Type Advantages Disadvantages
Desktop-Based Data security Offline access Limited scalabilityLack of remote access
Cloud-Based Easy scalabilityRemote accessAutomatic updates Data security concernsInternet dependency
Custom (Desktop or Cloud-Based) Customized featuresSeamless integrationCompetitive edge Higher initial costs Longer development time

Using this comparison chart, you can see how desktop-based, cloud-based, and custom property management systems compare.

 You can decide which type best suits your unique property management requirements by considering each system’s strengths and weaknesses.

How to make Property Management System Be Customised
Step 1: Identifying Your Property Management Requirements

Before the development of a custom property management system, it is crucial to identify your specific requirements. This step entails assessing your current property management processes and identifying areas for improvement. In addition, you should consider the following:

Types of properties managed (residential, commercial, mixed-use)
The number of properties and units within each property
The geographical locations of the properties
Your team’s size and their respective roles
The level of automation desired for various tasks

By understanding your unique needs, you can ensure that your custom property management system will adequately address your pain points and enhance your operations.

Step 2: Choosing the Right Technology Stack

The technology stack you choose will significantly impact your custom property management system’s performance, scalability, and maintainability. To make an informed decision, consider these factors:

Front-end technologies: Select tools and frameworks that facilitate responsive and user-friendly interface development. Consider using React, Angular, or Vue.js front-end technologies.
Back-end technologies: Choose a back-end programming language and framework that align with your team’s expertise and facilitates smooth integration with other components of your system. Popular choices include Python with the Django framework, Ruby on Rails, and Java with Node.js.
Database: Select a database that best suits your data storage and retrieval needs. A relational database like PostgreSQL, MySQL, or Microsoft SQL Server is recommended for a property management system.
Cloud services: Choose a cloud provider that offers robust, scalable infrastructure and various services. Amazon Web, Azure, and Google Cloud Platform are popular cloud computing services.
Step 3: Designing a User-Centric Interface

A well-designed user interface ensures seamless user experience and efficient task completion. When designing the interface for your custom property management system, consider the following best practices:

Information hierarchy: Organize information logically and efficiently navigable. Implement clear, concise labels for menu items and use visual cues to guide users through the interface.
Responsiveness: Develop your interface to work across devices and screen sizes, ensuring a consistent user experience.
Accessibility: Property management software should adhere to web accessibility criteria like the Web Content Accessibility criteria (WCAG) to ensure wide availability.
User feedback: Solicit user feedback throughout the design process to identify potential pain points and areas for improvement.
Step 4: Implementing Key Features

A custom property management system should include features that cater to the specific needs of your business. Here are some key functionalities to consider implementing:

Tenant and lease management: Streamline the process of managing tenants and leases, including lease creation, renewal, and termination.
Maintenance and repair management: Automate the tracking of maintenance requests, assign tasks to team members, and monitor the status of repairs.
Financial management: Integrate accounting and financial tools to manage rent collection, expense tracking, and financial reporting.
Document management: Provide a centralised platform for storing and managing essential documents, such as lease agreements, maintenance records, and property-related legal documents.
Communication and collaboration tools: Facilitate seamless communication between property managers, tenants, and team members through integrated messaging and notification systems.
Step 5: Testing and Deployment

Before deploying your custom property management system, it is essential to conduct thorough testing to ensure optimal performance and identify any potential issues. This includes:

Functional testing: Verify that all features and functionalities work as intended and meet your property management requirements.
Usability testing: To ensure that users with varied levels of technical competence can easily browse and use the system, usability testing is essential.
Performance testing: The system’s responsiveness and stability must be verified under various scenarios, including heavy load.
Security testing: Identify and address security vulnerabilities, protecting your property management system from threats and unauthorized access.
Cross-platform compatibility testing: Confirm that your system is fully functional across various devices and platforms, ensuring a consistent user experience.

Once your custom property management system has passed rigorous testing, it is ready for deployment. Give your team plenty of training and support options to assist them in the new system and encourage widespread adoption.

Diagram: Custom Property Management System Development Process

Here’s a suggested diagram in Mermaid syntax to help visualise the development process for a custom property management system:

Customising a property management system to meet your business needs is crucial in optimising your operations and maximising efficiency. By carefully assessing your requirements, choosing a flexible platform, integrating with essential third-party applications, and tailoring features to your unique needs, you can create a powerful PMS solution that supports your growth and success in the competitive property management industry.


Ready to revolutionise your property management experience? Take the first step towards a customised, efficient, and user-friendly PMS by requesting a demo with eMPS and discovering how their cutting-edge solutions can transform your property management processes.

Frequently Asked Questions
How long does it take to customise a property management system?
The time it takes to customise a PMS depends on the complexity of your requirements and the chosen platform. Timeframes of a few weeks to a few months are common for this procedure.
 Communicating your needs clearly and working closely with your PMS provider to ensure a smooth customisation process is essential.
How much does it cost to customise a property management system?
Customising a PMS involves costs related to the software platform, third-party integrations, and additional features or modifications. The total cost will vary depending on your requirements and chosen PMS provider. It’s essential to thoroughly research and compare different PMS solutions to find one that meets your budget while offering the necessary customisation options.
How can I ensure my customised PMS remains up-to-date and secure?
Keeping your PMS software up-to-date and safe requires regular updates and maintenance.
Choose a PMS provider that offers ongoing support, including automatic updates, security enhancements, and access to the latest features and integrations. Implementing robust data security measures like encryption, access control, and audit trails can further protect your PMS.
How can I train my team members to use the customised PMS effectively?
To ensure your team members can use your customised PMS effectively, provide comprehensive training sessions focusing on the specific features and functionalities relevant to your business. Offer user guides, manuals, and tutorials to facilitate learning and establish a dedicated support portal for addressing any questions or issues.